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I
use ACT which sends emails out through Outlook. Can I still use
your stationery?
If
you have ACT version 6.0 or higher, the answer is yes. Previous
editions do not support email stationery. Please keep in mind that
we do not offer technical support for ACT. We will design your stationery
and help you install it in Outlook but it is up to you to get ACT
and Outlook working together.
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Is
there a Mac version available?
No.
For some strange reason the current versions of outlook for Mac
do not support stationery.
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Can
I send your stationery with any email program other than Outlook
or Outlook Express for Windows?
No.
there may be some that are compatible but it was designed for Outlook
and Outlook Express for Windows.
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Can
I use Word to edit my email messages when using email stationery?
No.
You must use the built in email editor in Outlook or Outlook Express
for Windows.
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I
Have heard that not everyone can see HTML email. Is that true?.
Yes
and No. Not everyone is able to view an HTML email. Currently more
than 85% of recipients can see it, but even if they do not see the
letter head they can still read your text.
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What
happens when someone is not able to view an HTML email and I send
them a message on My email Stationery?
They
will see the text of your message, but the images will not display.
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Who
cannot view an HTML email?
Anyone
still using AOL version 5.0 and under and people who choose to only
receive plain text email will not be able to see your email stationery.
In some cases the firewall in a corporate company may cause the
images not to show.
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Is
there any special software required for someone to be able to see
my email stationery?
No. The only requirement for people to be able to view your email
stationery is that they use an email program capable of displaying
HTML. Except for AOL version 5.0, and under nearly everyone else
qualifies.
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Do
the people who receive my email have to use Outlook or Outlook Express
to see my email stationery?
No. As long as they use an email program capable of displaying HTML
email, your recipients will see your stationery.
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If
I use email stationery will my messages take a long time to download?
No. Our goal to keep our email stationery designs simple so that
they load quickly. We also optimize the images for faster download
times.
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Will
people be able to view my stationery if they read their email off-line?
No. They will be able to read the text of your message, but the
images will not be displayed unless they have an active connection
to the internet.
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Do
I really need a web site?
We think you'll get a lot more value out of our email stationery
if you have a web site and a link to it from your stationery, but
it is not mandatory.
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Could
you design us a web site as well?
Yes,
contact us for a quotation.
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Can
you describe the design process?
Yes. Depending what you want you can either send us your current
headed paper and we will formulate a design closely matching that,
or we can start from scratch to your specifications.
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How
long before my initial designs are available?
Your three initial stationery designs will be delivered within ten
business days of receiving your payment. Rush orders are available
on a limited basis.
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What
forms of payment do you accept?
We accept all major credit cards, and cheques (although the latter
will delay your order until the cheque clears the bank).
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What
if I want to change the design at a later date or add a phone number?
For
a small fee we can make whatever changes you require at a later
date even make your design seasonal, for example a snow scene at
Christmas.
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